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Help & FAQs

Below is a list of frequently asked questions. If you can't find an answer to your question you can contact support for additional help.


What’s the Community Impact Portal?
The Community Impact Portal enables our friends, family and customers to donate to vetted causes that are driving positive change. The portal is powered by Benevity, a software company that creates giving, volunteering and grant-making solutions for companies around the globe.
What is a cause?
A cause is a term we use to define a non-profit or charitable organisation.
How do I use my charitable gift card?
On the top menu bar, go to the Redeem a Gift Card page and enter the code from your gift card. The amount from the card will then be available to donate by clicking on any Redeem Gift Card button on the site.
NOTE: When your gift card expires, the funds will no longer be available for donating.